Contact
Grassroots Authority serves as a reference resource for organizers, researchers, policy professionals, and civic practitioners working within the full spectrum of grassroots engagement — from volunteer recruitment and coalition building to campaign finance compliance and ballot initiative campaigns. This page explains how to reach the editorial and administrative office, what information to include in a message, and what response timelines are realistic given the volume and nature of inquiries received. Understanding the distinction between different inquiry types helps route questions efficiently and results in faster, more substantive responses.
What to include in your message
The quality of a response depends directly on the specificity of the inquiry. Vague or incomplete messages receive generic replies; structured, detailed messages enable the office to provide targeted, useful information.
Every message should include the following 5 elements:
- Subject classification — Identify the nature of the inquiry at the outset: editorial feedback, factual correction, content partnership, resource submission, or general reference question. These categories are handled by different review processes.
- Specific page or topic reference — Name the page title or slug (for example, Grassroots Lobbying Rules and Limits) relevant to the inquiry. Generic site-wide messages are deprioritized.
- The specific question or issue — State the concern in plain language. For factual corrections, identify the claim in question and provide the authoritative source that contradicts it (named public document, agency URL, statute citation).
- Organizational context — If the inquiry originates from a nonprofit, advocacy organization, academic institution, or government body, identifying that affiliation helps determine whether the inquiry falls within the site's editorial scope.
- Preferred contact method — Indicate whether email or a written response through the contact form is preferred.
Factual correction requests receive priority review. Grassroots Authority follows a correction protocol that requires a named public source before any claimed error is investigated. Submitting a correction without an authoritative citation delays the review process by a minimum of 5 business days while staff locate independent verification.
Content partnership or resource submission inquiries are distinct from editorial correspondence. Organizations wishing to have a tool, training program, or directory listing considered for inclusion in pages such as Grassroots Organizing Software and Platforms or Grassroots Training Programs and Resources should clearly identify the submission type and provide a URL, organizational background, and the specific page where inclusion is proposed.
Response expectations
Inquiry volume and editorial capacity determine response timelines. The following breakdown reflects standard processing windows under normal operating conditions:
| Inquiry Type | Typical Response Window |
|---|---|
| Factual correction with sourced claim | 3–5 business days |
| General reference question | 5–7 business days |
| Content partnership / resource submission | 10–14 business days |
| Press or media inquiry | 2–3 business days |
| Legal or compliance matter | Forwarded to counsel; 10 business days minimum |
Inquiries that do not include the required elements listed above are placed in a secondary queue and may take up to 21 business days to receive a response. Duplicate submissions do not accelerate review — they reset the queue position.
The office does not provide legal advice, campaign strategy consulting, or individualized regulatory guidance. Questions involving specific legal situations — such as IRS political activity classification under 501(c)(3) vs. 501(c)(4) structure — should be directed to qualified legal counsel. Reference pages on this site are informational only and do not constitute professional services.
Additional contact options
Three contact pathways are available depending on the nature of the inquiry:
Contact form — The on-site contact form is the primary channel for editorial feedback, factual corrections, and general questions. It routes automatically by inquiry type and generates a confirmation receipt with a reference number within 1 business hour during standard operating windows (Monday through Friday, 9 a.m. to 5 p.m. Eastern Time).
Email — Direct email is reserved for press, media, and formal organizational correspondence. The email address is listed in the site footer. Email inquiries that duplicate contact form submissions receive only one response — whichever arrives first in the review queue.
Postal mail — Formal written correspondence, legal notices, and physical documentation submissions should be directed to the mailing address listed below. Postal submissions are logged within 2 business days of receipt.
How to reach this office
Grassroots Authority
Editorial and Administrative Office
National Scope — United States Operations
Primary contact method: On-site contact form (see site footer)
Press and media: editorial [at] grassrootsauthority.com
Postal address: Available upon written request through the contact form for verified organizational and legal correspondence
Operating hours for live inquiry processing are Monday through Friday, 9 a.m. to 5 p.m. Eastern Time. Submissions received outside those hours are logged automatically and enter the review queue at the next open business day. The office observes all 11 federal holidays as defined by 5 U.S.C. § 6103; submissions received on those dates are processed on the following business day.
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